Pathways Advice Service

Our Pathways Advisors can help you with all sorts of practical or social issues that may be affecting you.  We use a social prescribing model where we spend time getting to know you before signposting you to appropriate Mersey Care or partner services. 

Here are just some of the areas we can help you with:  mental or physical wellbeing, caring roles, social interactions, training, employment, benefits and money, housing, learning or volunteering.

• Mental Wellbeing
• Physical Wellbeing
• Family/Caring Roles
• Social Interactions
• Vocational Training
• Employment
• Benefits/Money
• Housing
• Life Rooms Learning
• Volunteering

You can access the Pathways Advice Service at a face to face drop in session, by telephone or by booking a telephone referral.  

Face to face drop-in appointments are currently available at each main Life Rooms site (Walton, Southport and Bootle), local libraries, one stop shops and children's centres. A full list of days/times of when the service runs is available below.

For people who are unable to attend a face to face drop-in at their most convenient Life Rooms site, telephone appointments are available. Telephone appointments will be considered based on the following reasons only:

• Carer or employment responsibilities
• Accessibility needs (physical, sensory, learning)
• Longstanding illness (physical or mental health related)
• Transport costs
• Urgent social needs (food poverty, fuel poverty, homelessness or risk of homelessness)

If you would like to access our Pathways Advisor Services in Liverpool, refer yourself or someone else on their behalf by completing our Liverpool referral form.

If you would like to access our Pathways Advisor Services in Sefton, Knowsley, St Helens and Wirral, refer yourself or someone else on their behalf by completing our Sefton referral form. 

To find out more about the service or speak to a Pathways Advisor,  send an email to pathways.advisor@merseycare.nhs.uk, call us on 0151 478 6556 for Liverpool or 01704 383 198 for Sefton.

For any queries regarding our Early Years service please email early.years@merseycare.nhs.uk

Please note our services do not run over bank holidays.